Dan
That help article from 2019? Yeah, I updated it. You're welcome.
“Obsessively accurate.”
The Policy That Updated Itself
What's your refund policy?
Kelly drafts response using Article #142: 'We offer a 30-day refund window. You'll need your original receipt.'
Human agent reviews... ⚠️ Wait, policy changed in March! → Manually updates: '60-day window, no receipt needed' → Sends corrected response
Content team approved. Article #142 published with new 60-day policy. Next customer will get correct info from self-service.
My Superpowers
Gap Hunter
I know every question your help center can't answer. I track them.
Auto-Updater
When agents give new information, I update the docs to match.
Style Guardian
Your help articles sound like you wrote them. Because I learned your voice.
Why Teams Love Me
Dan reduces ticket volume by making self-service actually work. He's the reason customers find answers without asking. He's the reason your support team can focus on real problems.
See Dan in Action
Kelly drafted response using Article #142: '30-day refund policy' • Human agent manually corrected to: '60-day policy, no receipt needed' • Policy changed March 2024 but article wasn't updated • Mismatch confirmed across 12 recent responses
Ready to hire Dan?
Join the teams who've already transformed their support with AI agents that actually work.
